Returns & Exchanges
At Rollersnakes, we want to ensure you are stoked with your gear, which is why we offer a 30-day return policy for any unused items in their original packaging. Whether the fit isn't right or you've changed your mind, we've made the returns process as straightforward as possible.
Check Eligibility
Ensure your items are in brand new condition, with all tags attached and original packaging intact, including shrink-wrap on skate decks.
Fill Out Return Form
Complete the returns form included in your original shipment, noting whether you would prefer a full refund or an exchange for a different size.
Secure Packaging
Pack your items securely to prevent damage during transit; please do not apply tape directly to the product boxes (e.g., shoeboxes).
Ship It Back
Send your package via a tracked courier service to our warehouse address; we recommend keeping your postage receipt until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing